Certified Safety Health Manager Examination Preparation Training (CSHM)

Certified Safety Health Manager Exam Preparation

Area IV. Topic I. Workplace Violence

Introduction

Preventing workplace violence is a growing concern in the United States. Public interest and media attention have focused primarily on dramatic but very rare types of violence such as shootings by disgruntled employees in office buildings. Planners of workplace violence programs face the dual challenge of reducing employees’ anxiety about very rare risk factors while focusing their attention on more likely sources of danger. Undue anxiety about the “office gunman” can stand in the way of identifying more significant, but less dramatic, risk factors such as poorly lighted parking lots or gaps in employee training programs. This anxiety can also make it more difficult to cope with one of the most common workplace violence problems — the employee whose language or behavior frightens coworkers. (Office of Personnel Management www.opm.gov)

Exam Question Banks (10 questions each)	1 2 3 4
References & Notes How to Resolve Conflicts -- Without Offending Anyone Workplace violence — A preventive approach Initial Assessment and Security Review Developing an Effective Security Policy Statement Developing a Violence Prevention Plan Education and Training in Violence Prevention Incident Reporting Post-Incident Followup Organizational Recovery Evaluating the Violence Prevention Program Workplace Violence Prevention Plan Workplace Violence Handbook
Section Practice Exams (30 questions each)	1 2 3
Comprehensive Practice Exams (150 questions each)	1 2 3 4 5 6

Links Disclaimer: This material is for training purposes only. Its purpose is to inform employers of best practices in occupational safety and health and general OSHA compliance requirements. This material is not, in any way, a substitute for any provision of the Occupational Safety and Health Act of 1970 or any standards issued by OSHA.