Certified Safety Health Manager Examination Preparation Training (CSHM)

Certified Safety Health Manager Exam Preparation

Area II. Topic F. Benchmarking

Introduction

Benchmarking is a tool that has been employed for many years to search for ‘best practices’ in, for example, business operations, customer relations, product design and manufacturing.... In contemporary business and quality improvement language, benchmarking refers to the formal and systematic process of continually measuring and evaluating the performance of your own and other’s (ideally the best of all the others) products or processes and using the results to make informed business and engineering decisions. Benchmarking may involve both qualitative (e.g. ideas and overall approaches) and quantitative (e.g. costs and productivity) measurements and evaluations. — J.L. Fridley, J.E. Jorgensen, J.S. Lamancusa, Benchmarking: A Process Basis for Teaching Design

Exam Question Banks (10 questions each)	1 2 3 4 5 6 7
References & Notes Benchmarking Basics Benchmarking Do's and Don't's Why Benchmark? Types of Benchmarking DON Benchmarking Model The DON Benchmarking Model: Step 1 The DON Benchmarking Model: Step 2 The DON Benchmarking Model: Step 3 The DON Benchmarking Model: Step 4 The DON Benchmarking Model: Step 5 The DON Benchmarking Model: Step 6 The DON Benchmarking Model: Step 7 The DON Benchmarking Model: Step 8 The DON Benchmarking Model: Step 9 The DON Benchmarking Model: Step 10 Benchmarking Code of Ethics Benchmarking Glossary Back to the Basics: Measurement and Metrics
Section Practice Exams (30 questions each)	1 2 3
Comprehensive Practice Exams (150 questions each)	1 2 3 4 5 6

Links

Benchmarking Network Inc. The Benchmarking Network, Inc. is an international resource for business process research and metrics.

Disclaimer: This material is for training purposes only. Its purpose is to inform employers of best practices in occupational safety and health and general OSHA compliance requirements. This material is not, in any way, a substitute for any provision of the Occupational Safety and Health Act of 1970 or any standards issued by OSHA.